Terms & Conditions
1.1 In these Conditions:
"Buyer" means the person who accepts a quotation of Myhandyshoppe.com for the supply of Goods or who otherwise enters into a contract for the supply of Goods with Myhandyshoppe.com.
"Conditions" mean the general terms and conditions set out in this document and (unless the context otherwise requires) any special terms and conditions agreed in writing between the Buyer and Myhandyshoppe.com;
"Contract" means the contract for the purchase and sale of Goods, howsoever formed or concluded;
"Goods" means the items and products (including any installment of the goods or any parts for them) which Myhandyshoppe.com is to supply in accordance with a Contract;
"Writing" includes electronic mail facsimile transmission and any comparable means of communication.
“Myhandyshoppe.com” is a company and division of ZOHL Industries Sdn Bhd, based in M2-15-05, Level 15, Tower 2, 8trium, Jalan Cempaka, Bandar Sri Damansara, 52200, Kuala Lumpur, Malaysia.
1.2 Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended re-enacted or extended at the relevant time.
1.3 The headings in these Conditions are for convenience only and shall not affect the interpretation of any parties.
2. Basis of the Contract
2.1 The supply of Goods by Myhandyshoppe.com to the Buyer under any Contract shall be subjected to these Conditions which shall govern the Contract to the exclusion of any other terms and conditions contained or referred to in any documentation submitted by the Buyer or in correspondence or elsewhere or implied by trade custom practice or course of dealing.
2.2 Any information made available in Myhandyshoppe.com’s website connected with the supply of Goods, including photographs, drawings, data about the extent of the delivery, appearance, performance, dimensions, weight, consumption of operating materials, operating costs, are not binding and for information purposes only. In entering into the Contract the Buyer acknowledges that it does not rely on and waives any claim based on any such representations or information not so confirmed.
2.3 No variation to these Conditions shall be binding unless agreed in writing between the authorized representatives of the Buyer and Myhandyshoppe.com.
2.4 Any typographical clerical or other error or omission in any quotation, invoice or other document or information issued by Myhandyshoppe.com in its website shall be subject to correction without any liability on the part of Myhandyshoppe.com.
2.5 Myhandyshoppe.com may provide Buyer with electronic documents such as tax invoice, receipt, credit note, debit note, or any other document.
3. Orders and Specifications
3.1 Order acceptance and completion of the contract between the Buyer and Myhandyshoppe.com will only be completed upon Myhandyshoppe.com issuing a confirmation of dispatch of the Goods to the Buyer. For the avoidance of doubt, Myhandyshoppe.com shall be entitled to refuse or cancel any order without giving any reasons for the same to the Buyer prior to the issue of the confirmation of dispatch. Myhandyshoppe.com shall furthermore be entitled to require the Buyer to furnish Myhandyshoppe.com with contact and other verification information, including but not limited to address, contact numbers prior to issuing a confirmation of dispatch.
3.2 No concluded Contract may be modified or cancelled by the Buyer except with the agreement in writing of Myhandyshoppe.com and on terms that the Buyer shall indemnify Myhandyshoppe.com in full against all loss (including loss of profit) costs (including the cost of all labour and materials used) damages charges and expenses incurred by Myhandyshoppe.com as a result of the modification or cancellation, as the case may be.
The price of the Goods and/or Services shall be the price stated in Myhandyshoppe.com’s website at the time which the Buyer makes its offer purchase to Myhandyshoppe.com. The price excludes the cost of packaging and delivery charges, any applicable goods and services tax, value added tax or similar tax which the Buyer shall be liable to pay to Myhandyshoppe.com in addition to the price.
5. Terms of Payment
5.1 The Buyer shall be entitled to make payment for the Goods pursuant to the various payment methods set out in Myhandyshoppe.com’s website. The terms and conditions applicable to each type of payment, as contained in Myhandyshoppe.com’s website, shall be applicable to the Contract.
5.2 In addition to any additional terms contained in Myhandyshoppe.com’s website, the following terms shall also apply to the following types of payment:
5.2.1 Credit Card
Credit Card payment option is available for all Buyers. Myhandyshoppe.com accepts all Visa and MasterCards, both Credit and Debit, and is 3D Secure (Verified by Visa, and MasterCard Secure) enabled. All your credit card information is protected by means of the industry- leading encryption standards.
Please take note that additional charges may be incurred if you are using a non-Malaysian issues card due to Foreign Exchange.
5.2.2 Debit Cards
Myhandyshoppe.com accepts all Malaysian Visa and MasterCard debit cards were subject to bank availability. All debit card numbers shall be protected by means of industry-leading encryption standards.
5.2.3 Online Banking
i. By choosing this payment method, the Buyer shall transfer the payment for the Goods to a Myhandyshoppe.com’s account for the total amount of the Buyer’s purchase (including any applicable taxes, fees, and shipping costs). The transaction must be payable in Ringgit Malaysia. Myhandyshoppe.com, in its sole discretion, may refuse this payment option service to anyone or any user without notice for any reason at any time.
ii. For the time being, Myhandyshoppe.com accepts online bank transfers from AmBank, Bank Islam, CIMB Bank, Hong Leong, Maybank, Public Bank, RHB.
5.2.4 Instalment Payments via Credit Card
i. Only Buyers making minimum purchases amounting to RM 500 will be entitled to make payment for the Goods by means of the six (6) months Easy Pay Instalment Scheme. Notwithstanding the aforesaid, Buyers making payment for Goods by means of a credit card issued by the Maybank shall only be entitled to participate in the twelve (12) months Easy Pay Instalment Scheme, as provided for herein below.
ii. Only Buyers making minimum purchases amounting to RM 1,000 will be entitled apply to make payment for the Goods by means of the twelve (12) months Easy Pay Instalment Scheme.
iii. For the purposes of this Clause, the payment schemes set out in Clauses 5.2.4 (i) and (ii) shall collectively be referred to as “Credit Card Instalments”.
iv.When the Buyer purchases Goods and makes payment for the same via Credit Card Instalments”, the transaction shall be handled by DCR Marketing Sdn Bhd (“DCR”). Each Buyer would receive a call from DCR for verification and approval. A Buyer shall only be entitled to purchase Goods via Credit Card Instalments upon verification and approval by DCR.
v. While an approval for a Credit Card Instalment transaction is subject to the Buyer’s available balance and credit availability on his/her Credit Card account, DCR also shall retain absolute discretion in granting its approval to any credit card transaction.
vi. When entering into a Credit Card transaction for the purchase of Goods, DCR’s name would be shown as the selling merchant in the Buyer’s Credit Card statement.
vii. When a Buyer makes an application to Myhandyshoppe.com for the payment of Goods by means of Credit Card Instalments and upon approval of the application by DCR, as provided for herein above, the Buyer’s bank will debit the Buyer’s Credit Card account with the monthly instalment payable on a monthly basis, for the duration stipulated. The Buyer’s available credit limit will be provisionally reduced by earmarking an amount, equivalent to the amount of the total purchase price for the relevant Goods, which will not be available to Buyer for the duration of the installment payments. However, the credit limit will progressively restore on a monthly basis as repayment of each installment amount is made.
viii. Each Credit Card Instalment Scheme will be charged a processing fee of RM 79 by the relevant Credit Card company. This fee shall not be refundable, even if the purchase transaction is terminated, regardless of the reason for termination.
ix. If the Buyer decides to cancel his/her orders twenty four (24) hours after the relevant order has been confirmed and prior to shipment, Myhandyshoppe.com shall be entitled to impose a minimum of 15% of the total amount of the purchase price of the relevant Goods and the processing fee as administrative fees, in addition to the transaction fees charged by the Credit Card company. The balance after deduction of the administrative fees and the transaction fees will be refunded to the Buyer.
x. In the event of cancellation of the Buyer’s Credit Card account, any unpaid portion of the purchase price of the relevant purchased Goods shall become immediately due and payable. Insofar as is possible, this outstanding sum shall be debited to the Buyer’s Credit Card without further reference payable by the Buyer.
5.2.5 Cash On Delivery
Cash on Delivery (Pay cash upon delivery) is available within the region of Klang Valley, Penang and Johor Bahru against a fee of RM 5 per order. Myhandyshoppe.com reserves the right to schedule the delivery time. The Goods will only be handed over to the Buyer upon full payment in cash by the Buyer.
5.3 If the Buyer fails to make any payment pursuant to the terms and conditions of the payment method selected, then without prejudice to any other right or remedy available to Myhandyshoppe.com, Myhandyshoppe.com shall be entitled to:
5.3.1 cancel the Contract or suspend deliveries of the Goods until payment is made in full; and/or
5.3.2 charge the Buyer interest (both before and after any judgment) on the amount unpaid at the rate of one per cent (1.0%) per month until payment in full is made (a part of a month being treated as a full month for the purposes of calculating interest).
6.1 Delivery of the Goods shall be made to the address specified by the Buyer in its order.
6.2 Myhandyshoppe.com has the right at any time to sub-contract all or any of its obligations for the sale/delivery of the Goods to any other party as it may from time to time decide without giving notice of the same to the Buyer.
6.3 Any dates quoted for delivery of the Goods are approximate only. The time for delivery/performance shall not be of the essence, and Myhandyshoppe.com shall not be liable for any delay in delivery or performance howsoever caused.
6.4 If Myhandyshoppe.com has failed to deliver the Goods in accordance with the Contract or within a reasonable time, the Buyer shall be entitled, by serving written a notice on Myhandyshoppe.com, to demand performance within a specified time thereafter, which shall be at least 14 days. If Myhandyshoppe.com fails to do so within the specified time, the Buyer shall be entitled to terminate the Contract in respect of the undelivered Goods and claim compensation for actual loss and expense sustained as a result of Myhandyshoppe.com’s non-performance, which was foreseeable at the time of conclusion of the Contract and resulting from the usual course of events, subject always to the limitations set out in Condition 12.4.
6.5 If the Buyer fails to take delivery of the Goods (otherwise than by reason of any cause beyond the Buyer's reasonable control or by reason of Myhandyshoppe.com’s fault) then without prejudice to any other right or remedy available to Myhandyshoppe.com, Myhandyshoppe.com may:
6.5.1 sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Buyer for the excess over the price under the Contract provided the price has been paid in cleared funds in full or charge the Buyer for any shortfall below the price under the Contract; or
6.5.2 terminate the Contract and claim damages.
7. Risk and property of the Goods
7.1 Risk of damage to or loss of the Goods shall pass to the Buyer at the time of delivery or if the Buyer wrongfully fails to take delivery of the Goods, the time when Myhandyshoppe.com has tendered delivery of the Goods.
7.2 Notwithstanding delivery and the passing of risk in the Goods or any other provision of these Conditions the property in the Goods shall not pass to the Buyer until Myhandyshoppe.com has received in cash or cleared funds payment in full of the price of the Goods and all other goods agreed to be sold by Myhandyshoppe.com to the Buyer for which payment is then due.
7.3 Until such time as the property in the Goods passes to the Buyer, the Buyer shall hold the Goods as Myhandyshoppe.com's fiduciary agent and bailee and shall keep the Goods separate from those of the Buyer.
7.4 The Buyer agrees with Myhandyshoppe.com that the Buyer shall immediately notify Myhandyshoppe.com of any matter from time to time affecting Myhandyshoppe.com’s title to the Goods and the Buyer shall provide Myhandyshoppe.com with any information relating to the Goods as Myhandyshoppe.com may require from time to time.
7.5 Until such time as the property in the Goods passes to the Buyer (and provided the Goods are still in existence and have not been resold) Myhandyshoppe.com shall be entitled at any time to demand the Buyer to deliver up the Goods to Myhandyshoppe.com and in the event of non-compliance Myhandyshoppe.com reserves its right to take legal action against the Buyer for the delivery of the Goods and also reserves its right to seek damages and all other costs including but not limited to legal fees against the Buyer.
7.6 The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Goods which remain the property of Myhandyshoppe.com but if the Buyer does so all amounts of money owing by the Buyer to Myhandyshoppe.com shall (without prejudice to any other right or remedy of Myhandyshoppe.com) forthwith become due and payable.
7.8 If the provisions in this Condition 7 are not effective according to the law of the country in which the Goods are located, the legal concept closest in nature to retention of title in that country shall be deemed to apply mutatis mutandis to give effect to the underlying intent expressed in this condition, and the Buyer shall take all steps necessary to give effect to the same.
7.9 The Buyer shall indemnify Myhandyshoppe.com against all loss damages costs expenses and legal fees incurred by the Buyer in connection with the assertion and enforcement of Myhandyshoppe.com's rights under this condition.
8. Warranties and Remedies
8.1 Subject as expressly provided in these Conditions all other warranties conditions or terms, including those implied by statute or common law, are excluded to the fullest extent permitted by law.
8.2 Subject to this Condition 8, Myhandyshoppe.com warrants that the Goods will correspond with their specification at the time of delivery, and agrees to remedy any nonconformity therein for a period of 12 months commencing from the date on which the Goods are delivered or deemed to be delivered ("Warranty Period"). Where the Buyer is dealing as a consumer (within the meaning of the Sale of Goods Act and the Consumer Protection Act), Myhandyshoppe.com further gives to the Buyer such implied warranties as cannot be excluded by law.
8.2.1 Myhandyshoppe.com’s above warranty concerning the Goods is given subject to the following conditions:
(a) No condition is made or to be implied nor is any warranty given or to be implied as to the life or wear of the Goods supplied or that they will be suitable for any particular purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made known to Myhandyshoppe.com.
(b) Any description given of the Goods is given by way of identification only and the use of such description shall not constitute a sale by description.
(c) Myhandyshoppe.com binds itself only to deliver Goods in accordance with the general description under which they were sold, whether or not any special or particular description shall have been given or shall be implied by law. Any such special or particular description shall be taken only as the expression of Myhandyshoppe.com's opinion in that behalf. Myhandyshoppe.com does not give any warranty as to the quality state condition or fitness of the Goods.
(d) Myhandyshoppe.com shall be under no liability for the following measures and actions taken by the Buyer or third parties and the consequences thereof: improper remedy of defects, alteration of the Goods without the prior agreement of Myhandyshoppe.com, addition, and insertion of parts, in particular of spare parts which do not come from Myhandyshoppe.com.
(e) Myhandyshoppe.com shall be under no liability in respect of any defect arising from unsuitable or improper use, defective installation or commissioning by the Buyer or third parties, fair wear and tear, wilful damage, negligence, abnormal working conditions, defective or negligent handling, improper maintenance, excessive load, unsuitable operating materials and replacement materials, poor work, unsuitable foundation, chemical, electro-technical/electronic or electric influences, failure to follow Myhandyshoppe.com 's instructions (whether oral or in writing) misuse or alteration or repair of the Goods without Myhandyshoppe.com's approval.
(f) Myhandyshoppe.com is not liable for any loss damage or liability of any kind suffered by any third party directly or indirectly caused by repairs or remedial work carried out without Myhandyshoppe.com’s prior written approval and the Buyer shall indemnify Myhandyshoppe.com against each loss liability and cost arising out of such claims.
(g) Myhandyshoppe.com shall be under no liability under the above warranty (or any other warranty condition or guarantee) if the total price for the Goods has not been paid in cleared funds by the due date for payment.
(h) Myhandyshoppe.com shall be under no liability whatsoever in respect of any defect in the Goods arising after the expiry of the Warranty Period.
8.2.2 Any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with specification shall be notified to Myhandyshoppe.com within seven days from the date of receipt of the Goods or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure. During use, the Goods shall be monitored constantly with regard to safety and defects. If there are even slight reservations concerning the suitability for use or the slightest reservations concerning safety, the Goods must not be used. Myhandyshoppe.com shall be given written notification immediately, specifying the reservations or the defect. However, in no event shall the Buyer be entitled to reject the Goods on the basis of any defect or failure, except where the failure is such that the Goods delivered are of a fundamentally different nature than those which Myhandyshoppe.com had contracted to deliver.
8.2.3 If the Buyer does not give due notification to Myhandyshoppe.com in accordance with the Condition 8.2.2, Myhandyshoppe.com shall have no liability for any defect or failure or for any consequences resulting therefrom. Where any valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Goods or their failure to meet a specification is notified to Myhandyshoppe.com in accordance with Condition 8.2.2, the nonconforming Goods (or part thereof) will be repaired or replaced free of charge as originally ordered. Where the Goods have not been repaired or replaced within a reasonable time, despite a written warning from the Buyer, the Buyer shall be entitled to a reduction of the price in proportion to the reduced value of the Goods, provided that under no circumstance shall such reduction exceed 15% of the price of the affected Goods. In lieu of repair or replacement, Myhandyshoppe.com may, at its sole discretion, grant such a reduction to the Buyer. Upon a repair, replacement or price reduction being made as aforesaid, the Buyer shall have no further claim against Myhandyshoppe.com.
8.2.4 When Myhandyshoppe.com has provided replacement Goods or given the Buyer a refund, the nonconforming Goods or parts thereof shall become Myhandyshoppe.com’s property.
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